The Internet for International Political and Social Protest: the case of Seattle
by Stefano Baldi
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Fake websites are nothing new for those who spend time surfing the web. The expression "fake website" covers several cases, ranging from exact copies of certain sites (which look graphically the same but have different contents) to the use of a URL which can be confused with the original one. Without entering into the difficult question of the legality of creating fake websites, it is possible to say that this practice can be very effective in terms of creating confusion and uncertainty among Internet users.
In the case of the Seattle protest, a fake website (or rather a "shadow site") was created on the basis of the official WTO website (Fig. 2). It is important to note that even the URL, http://www.gatt.org/, was carefully chosen with obvious reference to the previous name of the WTO (the official website address is http://www.wto.org/).
Fig. 2 - Fake WTO Website (http://www.gatt.org/)
The contents of the fake website were completely different from those of the original site. For example, the home page announced that the Opening Ceremony of the Third WTO Ministerial Conference had been "suddenly cancelled". Lower on the page was an alert message about a "fake WTO website misleading public", with a hyperlink to the original WTO website (Fig. 3).
Fig. 3 - Original WTO Website (http://www.wto.org/)
The WTO did not appreciate this kind of misleading information, to the point that it released an official press communiqué. The text and the tone of the press release is self explanatory and gives an idea of the WTO reaction:
WTO Press Release - 23 November 1999
WTO DG Moore deplores fake WTO websites: They "undermine WTO transparency"
WTO Director-General Mike Moore has severely criticized recently-created websites which mimic the WTO’s websites and create confusion among the public. He says the WTO welcomes criticism and change, but is concerned that the confusion created by the fake sites with their misleading Internet links is a disservice to the public. This could disrupt a much-needed debate by making WTO information more difficult to obtain.
This is the text of his statement: "I am deeply concerned about the recent appearance of anonymous websites which copy important design features of the WTO’s official websites. This causes confusion among visitors looking for genuine information from the WTO, disrupting a much-needed democratic dialogue. It’s illegal and it’s unfair to those who have a genuine case in criticizing the WTO, an organization that only functions with the authority of sovereign governments.
"By creating confusion, the fake websites are interfering with the public’s ability to obtain information from the WTO. They have copied the WTO website’s design, and they use domain names such as ‘www.gatt.org’ and page titles such as ‘World Trade Organization / GATT Home Page’ which make it difficult for visitors to realize that these are fake pages. Whereas the WTO uses the image of the official logo of the WTO Ministerial Conference as a hyperlink to the official conference website, these fake sites use it to link to anti-WTO material — further misleading web users.
"The WTO and its members uphold the rights of others to criticize and comment on WTO affairs, including the right to protest publicly. The WTO is, after all, a forum for governments to debate and negotiate trade issues, reflecting the various concerns and interests of their citizens.
"Confusing the public is another matter. Contrary to critics’ allegations, the WTO is highly transparent. The WTO website already contains over 60,000 official documents in the three official languages (English, French and Spanish), including minutes of meetings, and some 200,000 visitors per month download the equivalent of millions of pages of documents in addition to browsing regular web pages. The vast majority of these documents are released to the public immediately and the rest are derestricted within about six months. The WTO Secretariat receives and replies to thousands of enquiries each week by telephone and email, a large number coming through the WTO website, either directly by email or via the contact telephone numbers on the website.
"Those who wish to see the WTO become more transparent should join me in deploring any action which makes it more difficult for the public to gain access to WTO information. It’s ironic that while the WTO is accused of lacking transparency, some critics who put out misleading or false information are camouflaging their identities."
The Seattle WTO host committee created an official site (http://www.wtoseattle.org/) which offered live Webcasts of conference sessions and related trade symposiums held as part of the international gathering (Fig. 4). The home page, after the meeting, featured the following message:
We applaud the peaceful demonstrations carried out by thousands in our city - which is a tradition in Seattle. We deeply regret what happened in our city streets as a result of the actions of the very few who were not peaceful.
We support the Mayor and the Seattle Police Department who exhibited great patience and restraint in an effort to preserve the rights of citizens to freely express their views in public, and took action when events began to infringe upon those who live and work here.
Fig. 4 - Official Website of the Seattle WTO Host Committee (http://www.wtoseattle.org/)
However, another site, located at http://www.seattlewto.org/ (Fig. 5), operated by opponents of the organisation, featured information on protests and on the effect of trade globalisation on the environment. The following message appeared on this homepage after the protests:
The World Trade Organization held its latest ministerial in Seattle, Washington the week of November 29th, 1999. The meeting ended at an impasse after the negotiations broke down on Friday, December 3rd.
Representatives from developing nations stated that the people that filled the streets of Seattle to demand representation and accountability gave them the strength to stand up for their country’s rights.
Fig. 5 Website Created by Protesters (http://www.seattlewto.org/)
Discussion boards are an interesting medium offered by the Internet to foster the exchange of ideas. They consist of web pages where anyone can post a message which anyone else can read and respond to. Thus, anyone accessing the website can follow the developments of the discussion of every thread/issue addressed in the discussion board. An example of the several discussion boards created on the web for the Seattle meeting can be found at the address:
http://www.freespeech.org/scripts/wwwboard/activism/wwwboard.html.
A more interactive way of exchanging idea and opinions online is chat (IRC - Internet Relay Chat), which was also used by the protesters in Seattle. Many chat rooms were opened before and during the Seattle meeting. An example is available at the address
http://216.173.206.96/irc.php3, or for those using an IRC client, at the IRC server irc.re-lab.net channel: #wto.
Fig. 6 Website of Activism Discussion Board (http://www.freespeech.org/scripts/wwwboard/activism/wwwboard.html)
In order to slow down access to the WTO website, a virtual sit-in was organized from 30 November to 3 December with the purpose of generating a vast amount of traffic on the site. This meant that people interested in accessing the site encountered difficulties (i.e. very slow connection response) and were therefore discouraged from accessing information on the site.
A virtual sit-in consists of continuous access to one specific website by many different users at the same time. This causes several technical problems for the server (and the line), which cannot manage too many concurrent accesses. Thus, users wishing to access the website cannot display the information (or have to wait a long time).
Unlike a traditional civil disobedience action, anyone can participate in virtual blockades and sit-ins from home, work, university, or from other points of access to the Internet. Furthermore, they can act against an opponent hundreds if not thousands of miles away.
Building on the relatively unsophisticated method of repeated simultaneous multiple keystrokes, software has emerged that automates this action. These small programs are called ping engines. They are basically small looped programs that impart the same instructions repeatedly. Ping engines simulate the acts of repeated simultaneous multiple keystrokes. Pinging some sites may have relatively little impact, especially sites with little traffic. But pinging, and hence blocking, highly trafficked sites that contain "useful" information may cause a greater disturbance. One of the most effective of such engines is the so-called "Flood Net" which is a device consisting of a URL based software used to flood and block an opponent's website. The device will ping the attacked website every three seconds (which means that it will access the website every three seconds). Therefore enough people connected to Flood Net at the same time will block access to the site.
It is not illegal to send letters expressing dissent to governmental or corporate e-mail addresses. But questions of legality emerge with the application of more sophisticated techniques that automate multiple dispersion of electronic signals that cause an electronic disturbance. The higher one is on the tactical scale the more crucial it is to mask identities and to not leave traces of actions.
It is interesting to note that the claimed objective of the "electrohippies" (http://www.greennet.org.uk/ehippies/) is to use information and communications technology to effect social change, therefore applying the tactics of street campaigning to cyberspace. Through their site they intend to show various resources for expanding the skills and knowledge of activism, civil disobedience, and how traditional campaign tools can be developed on the Internet.
The results of the virtual sit-in for Seattle were more successful than expected, at least according to what the organisers (electrohippies) published on the Internet (http://www.gn.apc.org/pmhp/ehippies/action/index2.htm):
Thanks everyone for your tremendous support. We've been really stretched keeping up with events, especially the media frenzy that's dumped itself down on us! The whole event has been about a hundred times bigger than we thought it would ever be.
For your information, the hits to the Sit-in sites have been:
November 30th: 105,635
December 1st: 137,114
December 2nd: no figure yet
In fact, the pages have been so popular people have had problems getting through (oops, slight backfire there!) and we've had to negotiate with our ISP to change servers in order to keep meeting the demand.
During Wednesday we also had what could have been an attempted hack of the site. What was most interesting was that the IP address (143.233.73.50 in case anyone's seen it before) does not exist! (a case for the X Files we think).
The WTO's main server was unavailable for periods on Tuesday, and the Conference server has been intermittently very slow (as compared to our measurements the previous week). Both servers have been responding slowly and/or stalling requests on Wednesday. In fact, I would love the WTO to give us all a peek at their server logs - and in fact I challenge them to release them, and the previous weeks statistics for comparison, for us all to see! (I presume they'll read this shortly after it goes out, and if they don't then they're slacking).
Irrespective of the success rate of the action, we've also learnt some very interesting facts for next time. Of particular interest - it appears that Bill Gates can really see into the future. Internet Explorer 5 will not implement the script to run the sit-in. We're currently working on an alternative version that will discriminate IE5, and use a different 'squatting' procedure, but it won't be ready until the next sit-in action.
E-mail has always been the easiest and the most used tool of the Internet. As the Seattle meeting shows, it can be very effective both in the preparation and the follow-up to demonstrations. After their demonstration through the virtual sit-in, some of the electronic activists went further, with the aim of showing that the WTO's public information system was not immune to public pressure. They decided on a follow-up based on e-mail. They recommended that people send e-mail to WTO expressing their own reasons for their objection to the organisation and to the Seattle conference. In order to make the protest more effective, they suggested sending not only a typed message, but also to attach a large file to the message in order to flood the WTO e-mail servers.
Very detailed instructions were provided for less experienced people. First, a list of e-mail addresses of more than 40 WTO officers and offices was provided, as well as tips to ensure that the attachments were suitably large and incompressible files. For those having difficulties in finding such files, they provided the following list of relevant reports that people could send the WTO ranging from 149 kilobytes to 2,125 kilobytes:
OECD - "TRANSPARENCY AND CONSULTATION ON TRADE AND ENVIRONMENT: NATIONAL CASE
STUDIES"
file size - 251 kilobyte Adobe Acrobat
file location - http://www.oecd.org/env/docs/comtdenv9926.pdf
index
page - http://www.oecd.org/env/online-eco.htm
US EPA SAB - "REVIEW OF THE US EPA'S REPORT TO CONGRESS ON RESIDUAL RISK"
-
file size - 368 kilobyte Adobe Acrobat file
location - http://www.epa.gov/science1/ec9813.pdf
index
page - http://www.epa.gov/science1/fiscal98.htm
UNCED - "AGENDA 21" AND THE "RIO DECLARATION" - file size - 513 kilobyte
PKZIP file location - http://www.igc.apc.org/habitat/agenda21/a21-en.zip
index
page - http://www.igc.apc.org/habitat/agenda21/index.html
THE KYOTO CONVENTION ON CLIMATE CHANGE - file size - 632 kilobyte Adobe
Acrobat file location - http://www.unfccc.de/resource/docs/cop3/07a01.pdf
index
page - http://www.unfccc.de/resource/protintr.html
THE WORLD HEALTH ORGANISATION'S "WORLD HEALTH REPORT 1999" - file size -
2,135 kilobyte Adobe Acrobat
file location - http://www.who.int/whr/1999/en/pdf/whr99.pdf
index
page - http://www.who.int/whr/1999/en/report.htm